Tech support hell

Funny and too close to the truth:When you finally do get through to an agent, you'll hear something like: "Welcome to DSL technical support, my name is Larry how can I help you today?" You give Larry your account number and begin to explain your situation, knowing all the while that this is a formality. As soon as you stop talking he'll begin the same dance you've danced every time you call tech support.You conclude your exhaustive rundown of your case history. There's a beat, and then Larry responds, "I understand sir. Can you tell me. Is your computer plugged in?"Link (Warning: off-color language).Everything we aim not to be in our support.Alex Eckelberry(Thanks Jamie)