Facebook password reset scam: McAfee Labs answers readers questions
- Tuesday, March 30, 2010, 16:23
- Threat Research
The Facebook password reset scam affected several readers. In an effort to address the questions and comments that McAfee Labs received, they have shared some additional information and tips to help you better understand this scam.
1) I opened the Facebook scam email, but immediately closed it. How do I know if my computer is protected?
Promptly delete the Facebook scam email and run a full scan with your security software to see if you got infected just by briefly opening the email.
2) I opened the attachment in the Facebook scam email and downloaded the file. I have the most up to date McAfee security software on my computer, but is my computer still at risk of being infected?
You’ve taken the proper first step in protecting yourself against this type of cybercrime by ensuring your security software subscription is up to date. Provided that your software has also been configured correctly, meaning the software is set to auto-update itself and you have an Internet connection, you will be fully protected if you opened the attachment (by double clicking it) or tried downloading it.
If you are unsure if your security software vendor has an update for this type of malware, McAfee recommends that you check for and install any available updates, then immediately run a full scan.
3) How are cybercriminals obtaining my e-mail address so the can (continue reading...)